Help & Support
Find quick answers below or send our support team a direct email.
A creator divides an image they control (a profile picture, banner or post) into cells and opens a time-boxed campaign. Anyone can bid USDC on a cell and upload the image they want placed there. When bidding closes, the creator uses the finished image, posts the link as proof of delivery, and claims the funds by signing a transaction. Bidders can discuss the proof and review the creator.
A Solana wallet, and USDC if you want to bid. You don’t need SOL: Gigowi pays every network fee, so creating a campaign, publishing it, bidding, buying credits and claiming all work with just USDC. There is no sign-up form: connecting and signing a message with your wallet creates your account.
Each campaign has its own USDC escrow account on Solana, controlled by the platform rather than the creator. Funds stay there until the campaign pays out or bidders are refunded.
Your bid becomes refundable immediately. You get a notification and can claim the refund to your wallet from the Refunds tab under My bids.
After bidding closes, the creator posts a link showing the finished image in use. They can then claim the winning bids to their wallet in USDC right away by signing one transaction; the platform covers the network fee. Reviews are public feedback and don’t hold up the claim.
A 5% platform fee plus a flat 0.25 USDC claim fee, both taken when the creator claims their funds. The fee pays for the Solana network fees across the platform, so you never need SOL — just USDC. There is no fee on refunds. AI-assisted grid layouts use credits, which you buy with USDC; drawing a grid by hand is always free.
If the creator does not post a verification link before the deadline, every winning bid on that campaign becomes refundable.
No. Your wallet is your account. You can optionally add and verify an email on your profile to receive alerts, such as being outbid or a refund becoming available.
Still need help?
Contact our support team directly via email. We typically respond within 24 hours.